What is it made of?

• The exfoliating side is premium viscose – the special plant-based exfoliating fabric used across all of our exfoliating mitts. The cleansing side is made of terry cloth.

Is it nontoxic?

• Yes! All Seraphic Skincare products have been tested and verified to be REACH and CA Prop 65 compliant.

Is it vegan-friendly?

• Yes! All Seraphic Skincare products are made of 100% vegan materials, never tested on animals, and individually registered with The Vegan Society.

Why can’t I use a regular body mitt on my face?

• The rougher texture of our body mitt is intended for thicker areas of skin. This exfoliating facial mitt is designed with a more delicate texture – gentle, yet still effective for buffing away dead, dry skin.

Why are there two sides?

• One side is made of terry cloth for cleansing while the other side is made of a plant-based viscose fiber that’s perfect for facial exfoliation.

How often should I use it?

• The terry cloth (cleansing side) can be used as needed – it’s essentially a gentle washcloth. The exfoliating side can be used lightly with cleanser once or twice per week depending on your usage of other exfoliating products or treatments. Alternatively, to avoid over-exfoliation, use the exfoliating side 1–4 times per month on well-softened skin after a long shower to buff away dead, dry skin cells. You should never exfoliate over cuts, burns, sunburns, or infected, irritated, or otherwise compromised skin.

Why does it turn water dark on first use?

• Our textile exfoliators are made in small batches with premium viscose fabric. Viscose is the unique fabric that makes the mitt so effective for exfoliating. During manufacture, it is dyed with a nontoxic, vegan-friendly black dye that can sometimes “bleed” the first time it gets wet, not unlike washing a brand new dark-colored clothing article. Please be assured, however, that this does not mean the product is damaged or unusable – after hand-washing the first time, any excess dye will be gone.

How do I keep it clean?

• Simply hand-wash the mitt and hang-dry to extend its lifespan. Keep in a place where it can dry between uses. Do not wash or dry in a washing machine or dryer and replace after approximately 3 months of use.

How long will it last?

• All of our exfoliating fabric products are reusable so you can get great results over and over again! We recommend replacing them approximately every 3 months.

Does this help with acne?

• While they’re great on clogged pores, blackheads, and bumpy texture, using physical exfoliators on active acne (whiteheads) can spread bacteria and cause more breakouts. You should never use a razor over active acne like whiteheads, open blemishes, or other sensitive skin breakouts.

Should I use any products with it?

• For everyday cleansing, use a mild cleanser with the terry cloth side. If lightly exfoliating with the viscose side, cleanser should be also used. For less frequent, deeper exfoliation, use the viscose side on softened skin (after several minutes in the shower) with no products.

Why don’t I see skin rolling off?

• Everyone’s skin is different – from age, diet, and genetic factors to the rate at which individuals regenerate cells and naturally shed dead skin, all the way down to how frequently exfoliating products were used prior to ours. More frequent use of the mitt will likely result in less visible dead skin, but as long as your skin feels softer than it was before, you can rest assured that you had a great treatment!

Can I use this while taking skin medications?

• Do not use our facial mitt while taking skin-thinning or skin-sensitizing medications, whether oral or topical. Consult your doctor before using any exfoliating product.

Can it be used on children?

• We do not recommend using any of our exfoliating products on small children as their skin is more sensitive and already naturally exfoliates faster than adults. For older children and teens with bumpy arms (keratosis pilaris), the mitt may be used lightly, but please remember that each body is different, and our exfoliating products may not be suitable for older children and teens. Always test a small area for sensitivity first.